0203 912 7949 info@rachelfrost.co.uk

Announcing Rachel Frost’s Fellowship with the British Psychological Society

RFL is delighted to share the exciting news that Rachel Frost has been awarded the esteemed title of Fellow by the British Psychological Society (BPS). This prestigious honour recognises Rachel’s exceptional contributions to the field of psychology, her commitment to advancing psychological practice, and her strong reputation within the Occupational and Coaching Psychology community.

Becoming a Fellow of the BPS is a mark of distinction reserved for those who have made significant and innovative contributions to the discipline. Rachel’s dedication to excellence, her innovative approach, and her unwavering passion for supporting others in the profession have all contributed to her receiving this accolade.

This fellowship not only highlights Rachel’s individual achievements but also reflects the high standards and expertise that Rachel Frost Ltd consistently brings to its clients. We are proud to have Rachel’s leadership and vision guiding our practice.

Please join us in congratulating Rachel Frost on this well-deserved honour. We look forward to continuing to provide outstanding psychological services to our wonderful clients

BPS RQTU ATU, TUOA and TUOP with NEO re-affirmation – Training date 16th October 24

For delegates whose Register of Qualifications in Test Use (RQTU) registration has lapsed or for those who never registered with the BPS after completing the training, we are offering the opportunity to reaffirm as competent & re-join the RQTU. Simply send us proof of course completion and complete a small selection of coursework. Finally perform a NEO feedback and administer an ability test during a 2 hour virtual session.  On successful completion we will inform the BPS of your re-affirmation and they will contact you directly for payment and entry.

 

Contact Alison@rachelfrost.co.uk to sign up or with any queries.

 

Cost £350 + VAT

British Psychological Society Qualifications in Psychometric Test Use 2024

We are often asked how BPS Qualifications in Test Use relate to the former Level A and Level B Qualifications in Test Use.

Prior to 2011 the BPS qualifications in psychometric test use, widely referred to as Level A and Level B, consisted of three certificates in total. The foundation level was officially called ‘Test Administration Certificate’ (TAC), the second ‘Level A Certificate of Competence in Ability Testing’ and the third ‘Level B Certificate of Competence in Personality Assessment’. To gain Level A it was necessary to first gain the TAC and Level A was required to then gain Level B. Once gained, these qualifications lasted indefinitely.

In 2011 the BPS bought in a new system of qualification for test use. Qualified test users are now required to register with the new Register of Qualification in Test Use (RQTU) and maintain their registration on an annual basis.

Details about all the qualifications ca be found on our website.  In summary the BPS qualifications in Test Use now consist of three qualifications as follows:

BPS Test User, Assistant Test User (ATU)

BPS Test User, Occupational Personality (TUOP)

BPS Test User, Occupational Ability (TUOA)

A qualification in Assistant Test Use (ATU) is necessary to obtain either of the other two but TUOP and TUOA are standalone qualifications and not interrelated as Level A and Level B were.

You can check whether you are registered for psychometric test use by looking at www.ptc.bps.org.uk, Register of Qualifications in Test Use and then ‘Search the RQTU’. Here you can enter your name and see if you are listed. If not, you can see if you are eligible to register (it must be less than 12 months since you last registered) by looking at ‘join the RQTU’ section.

Please get in touch if you have a specific question or want more detail.

Occupational psychologists in private equity

Role call: occupational psychologist

by Krystal Scanlon18 July 2022

Private equity has always been a people business. However, attention is increasingly turning to the minds behind the investment returns. If those individuals can consistently perform at the top of their game, it will equate to better deals and stronger business performance overall.

Against this emerging backdrop, some GPs have hired an occupational psychologist to understand the minds of PE practitioners and what makes them tick. But what is an occupational psychologist and where should it sit within the firm? What does a typical occupational psychologist role actually entail, and more importantly, where can you find one?

According to the British Psychological Society (BPS), an occupational psychologist helps organisations to “get the best from their workforce and improve employee job satisfaction”. This includes learning how to better motivate staff, improve recruitment practices, upskill current employees and help them to cope with stress. They might also use psychometric tests to measure candidates’ suitability for roles, such as Hogan assessments.

With the increased importance of inclusion and diversity, which supports the ability to retain employees, Nikita Mikhailov, a psychometrician
who is launching an occupational psychology talent recruitment agency, believes the role shouldn’t be an afterthought for GPs. After all, a firm’s biggest asset is its people. “An occupational psychologist has an in-depth understanding, based on scientific rigour, of how people function in an occupational setting.”

While the role focuses on people, Mikhailov believes it should remain separate from HR. “This could provide them with more scope to add value across different divisions, such as learning & development, diversity & inclusion, HR and so on.”

Role model

One example is Rachel Frost, who joined C5 Capital as an operating partner in 2019. She’s the firm’s first BPS and health and care professions
council (HCPC)-accredited occupational psychologist and executive coach. As an integral part of the team, she works with C5 on leader and staff selection and development. Additionally, Frost helps C5 assess leadership potential of the founders and their team within portfolio companies, as part of due diligence.

The role came about following a discussion with C5’s founder and CEO André Pienaar, who’d been inspired by the American television show Billions. “André was attracted by the role of the in-house psychologist as an integral part of an investment firm and he wanted me to do that role for C5,” she explains.

Mind map

Everything Frost does starts with building profiles of individuals to gauge who they are, character traits and personality fit for the business. This is determined through three sections: interpersonalintellectual and personal qualities.

Interpersonal details the communication between the individual and colleagues across all levels. “I decipher what they’re like networking and influencing others, what they’re like as a colleague and manager as well as how they like to be managed.”

Intellectual highlights the individual’s decision-making style, which is backed up by further ability tests. “I want to understand whether they think big or small picture, if they’re detailed, how intuitive they are, their risk appetite and whether they get distracted easily or they’re likely to see a task through to the end.”

Personal qualities is the final piece to the profile puzzle, which identifies the individual’s key drivers, values and motivators. For example,
for potential job candidates at C5 or a portfolio business, Frost identifies what appeals to them about the job and their reservations. “I then
consider how they handle pressure, what causes them to feel stressed, anxious, bored and angry, as well as how people around them would identify those issues,” she adds.

Diving deeper, Frost considers the individual’s wellbeing and what support they have in place. “I want to understand how self aware they are and what coping mechanisms stop them from switching into “fight or flight” mode, if they’re under immense pressure.”

Confidential support

As a chartered coaching psychologist, Frost also provides one-on-one coaching sessions for C5. The aim is to maximise individuals’ strengths, while addressing development areas that might hinder progress. “We look at what currently is and isn’t working for the individual, what strengths they can play to and equally what personality characteristics they might want to adapt,” she says. “For example, an introvert who needs to give a presentation will need to learn how to appear as an extrovert in front of an audience.”

Coaching has been especially welcomed in recent months in a bid to support C5 and its portfolio through post-covid transitions. “It started with wellbeing support during the pandemic where we conducted resilience check-ins for individuals and groups. Now the focus is on those same individuals adapting to the new hybrid models.”

Ultimately everything Frost does with C5’s team and its portfolio is built on trust. “It took a long time to build that rapport with the teams, but everything we discuss is confidential,” she says. “People will always be hesitant to start with, but that’s not just in PE. That’s any company which uses an occupational psychologist or coach of sorts.”

Search mission

Currently, it’s rare for private equity firms to hire an occupational psychologist in-house. Gail McManus, founder and managing director of PER believes the role is usually sought as and when a firm needs one.

YSC Consulting, for example, has specific PE services which provide clients with data-driven insights to make better talent decisions. The firm has been used by the likes of 3i, Actis, Apax Partners and Bain Capital. A similar business, OE Cam, has been used by Coller Capital to maximise both individual and team effectiveness by geography and function.

Alternatively, GPs can hire an individual consultant. In these cases, Mikhailov advises firms to check they have sufficient psychology-related
qualifications, their chartership and registration status with local professional governing bodies. BPS-accreditation, for example, is legally
recognised and reflects the highest standard of psychological knowledge and expertise.

Frost is one example of an occupational psychologist whose role straddles across enhancing teams as well as individual coaching. But not every occupational psychologist will be BPS-accredited or a chartered coach, and not every GP will need both skills at the same time. Before considering hiring this role, GPs must have a solid understanding of what they need and how long for. “It’s important GPs have a clear understanding of what they want to address and achieve,” says Mikkailov. “That will influence what qualifications, experience and competencies they search for.

“Occupational psychology is just one branch of psychology,” he adds. “If they decide they need someone to primarily enhance and support the mental health of them and their staff, for example, a chartered clinical psychologist and / or qualified therapist might be better suited.”

– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

Psychologist currently working in PE

Name: Rachel Frost
Firm: C5 Capital and its portfolio companies
In-house or consultant: Operating partner / long-term retainer contract.
Qualifications / accreditations: BA in psychology, MSc in occupational psychology, BPS-accredited occupational psychologist, chartered coaching
psychologist.
Focuses: Individuals and executive teams across C5 and its portfolio businesses.

 

 

BPS Coaching Psychology Division

RFL is delighted that the BPS now recognises Coaching as a distinct specialism of Psychology rather than a subskill of other psychology disciplines.  The Division of Coaching Psychology was formally voted in by members in July 2021, making Coaching Psychologist a profession in its own right.  Rachel is proud to have been amongst the first tranche of Chartered Psychologists to be awarded the title Chartered Coaching Psychologist through an accreditation process.

Contact us to find out how we can help you

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